Table 5 lists the values that we promote and expect all of our employees to respect and adhere to. Standing by these values will remain the continuing success factor for our delivery.
Table 5 – FRA Values
|Personal||Honesty and integrity – personal accountability|
|Productivity||An organisation focussed on getting things done|
|Safety||Public safety above all else|
|Environment||Protection (and where possible enhancement) of the local environment|
|Planning||Long term, inter-generational thinking – expedient short term decision making avoided|
|Customers||Road users and others comments and complaints treated seriously and with respect|
|Expenditure||Value for money in everything we do|
|Empowerment||Continually and consistently seeking to empower Fijians to upskill|
|Innovation||Constantly thinking about how to ‘do better’|
|Openness||‘Tell it as it really is’ – problems and mistakes confronted head on|
|Results Driven||It’s only the results against our targets that matter – and that must be our focus at all levels and at all times|
The FRA is driven entirely by results and we have a comprehensive plan for monitoring every aspect of our business. The monitoring plan involves objectively measuring performance across a wide range of indicators which will help us to track improvement and make changes where necessary.